Frequently Asked Questions
Everything you need to know about your new favorite leather goods.
What materials are used in Willys Wallets?
We use 100% full-grain genuine leather and high-grade RFID-blocking materials to ensure your wallet is both durable and secure.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location.
Do you offer a warranty on your products?
Yes, every Willys Wallet comes with a 1-year limited warranty covering manufacturing defects in materials and craftsmanship.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are your wallets RFID protected?
Most of our modern designs include integrated RFID-blocking technology to protect your credit cards and personal information from unauthorized scans.
How should I care for my leather wallet?
To maintain the quality of the leather, we recommend cleaning it with a soft, damp cloth and applying a leather conditioner every 6 months.