Returns & Exchanges
At Willys Wallets, we want you to be completely satisfied with your purchase. If your new wallet isn't the perfect fit, you can return or exchange any unused item within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Wallet
Place the item in its original packaging, ensuring all tags and protective inserts are included to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will notify you via email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing